Case Studies: ESL Chatbot Solutions

This page features strategic chatbot prototypes I’ve designed to address the unique challenges English as a Second Language (ESL) employees face in the workplace.

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Each chatbot demonstrates how conversational Artificial Intelligence (AI) can enhance understanding, reduce confusion during onboarding, and make training content for ESL employees clearer. These concept-driven case studies demonstrate how inclusive learning tools can help close language gaps, where ESL needs are often unmet.